River Standards

“River Standards” are key elements that we walk in as a whole church. It’s how we reflect the character of “Christ in us” showing His beauty.

1. Mission

We are disciples and make disciples by participating in services, discipleship and ministry.

2. Value God’s Presence

We genuinely worship God and minimize distractions during services, including early and unnecessary exits.

3. Ministry

Community We serve consistently in a ministry, but always make time to be with Jesus.

4. 3-Minute Rule

We invest at least the first three minutes following each service interacting with new or unfamiliar people to welcome them to The River.

5. Teamwork

We sacrifice personal preferences to make room for more people (e.g. parking spaces, ministry roles, comfort zones).

6. Graciousness

We look to sit with anyone who is alone at a service. We smile, make eye contact and communicate to everyone with courtesy and respect. Everyone receives many warm greetings and pleasant goodbyes.

7. Love

We maintain an atmosphere of love and acceptance–even with unreasonable people. We first listen to people to understand and then respond to be understood.

8. Unity

We only speak that which builds other people up. We resolve conflicts quickly with gracious yet forthright communication to the appropriate individuals; not by complaining to others. We do not criticize our leaders, team, congregation, other ministers or ministries… ever!

9. Punctuality

We arrive early and start on time. When we cannot fulfill our scheduled responsibilities, we give an available and trained team member sufficient notice to cover for us, and communicate to our overseers.

10. Extraordinary Service

If there’s a responsibility not being filled we ask to step in and fill it. We strive to notice – and even anticipate – the needs of others. We escort and introduce people to the right persons and places rather than pointing or directing them.

11. Cleanliness

We take responsibility to keep buildings and rooms clean (e.g. we never pass by trash; facilities are left clean and organized). We present ourselves as representatives of God’s kingdom. If what you see doesn’t belong where you see it — put it where it goes. We never walk past a mess without helping.

12. Safety

We maintain a safe and accident-free environment. We attend to and report all injuries immediately to assure proper care and documentation (Incident Reports).

13. Pastoral Care

We immediately report urgent matters regarding people in our congregation to the church office or the “Pastor on call” (not the church voice mail) to assure prompt pastoral care.